package com.yeshi.fanli.service.inter.customerservice;

import java.util.List;

import com.yeshi.fanli.entity.customerservice.CustomerServiceCommonQuestion;
import com.yeshi.fanli.exception.CustomerServiceCommonQuestionException;

public interface CustomerServiceCommonQuestionService {
	/**
	 * 通过关键字检索
	 * 
	 * @param key
	 * @return
	 */
	public CustomerServiceCommonQuestion searchByKey(String key);

	/**
	 * 通过关键字检索（带有缓存）
	 * 
	 * @param key
	 * @return
	 */
	public CustomerServiceCommonQuestion searchByKeyCache(String key);

	/**
	 * 添加问题
	 * 
	 * @param question
	 */
	public void addCustomerServiceCommonQuestion(CustomerServiceCommonQuestion question)
			throws CustomerServiceCommonQuestionException;

	/**
	 * 更新某个常见问题（主键更新）
	 * 
	 * @param question
	 * @throws CustomerServiceCommonQuestionException
	 */
	public void updateCustomerServiceCommonQuestion(CustomerServiceCommonQuestion question)
			throws CustomerServiceCommonQuestionException;

	/**
	 * 删除问题
	 * 
	 * @param id-主键ID
	 */
	public void deleteCustomerServiceCommonQuestion(Long id);

	/**
	 * 查询所有的KEY值（按权重大小排序）
	 * 
	 * @return
	 */
	public List<String> listKeysCache();

	/**
	 * 获取常见问题列表（按更新时间排序-倒序）
	 * 
	 * @param page
	 * @param pageSize
	 * @return
	 */
	public List<CustomerServiceCommonQuestion> listCustomerServiceCommonQuestion(int page, int pageSize);

	/**
	 * 查询总共有多少条信息
	 * 
	 * @return
	 */
	public Long countCustomerServiceCommonQuestion();

	CustomerServiceCommonQuestion selectByPrimaryKey(Long id);
	
	int deleteBatchByPrimaryKey(List<Long> list);
	
	int insert(CustomerServiceCommonQuestion record);

	int insertSelective(CustomerServiceCommonQuestion record);

	int updateByPrimaryKeySelective(CustomerServiceCommonQuestion record);

	int updateByPrimaryKey(CustomerServiceCommonQuestion record);
	
	/**
	 * 后台查询列表
	 * @param start
	 * @param count
	 * @param key 关键词 、内容搜索
	 * @param type 类型
	 * @param state 状态
	 * @param sort 排序： 1权重低到高  2权重高到低
	 * @return
	 */
	public List<CustomerServiceCommonQuestion> listQuery(long start, int count, String key, String type,
			Integer state, Integer sort);

	public long countQuery(String key, String type, Integer state);
	
	/**
	 * 保存
	 * @param record
	 * @throws CustomerServiceCommonQuestionException
	 */
	public void save(CustomerServiceCommonQuestion record) throws Exception, CustomerServiceCommonQuestionException;

}