淘宝转链接口更新

admin

2025-02-25 30d8e227e8d823b6c38c3b9c90ac2df03b63befe

 fanli/src/main/java/com/yeshi/fanli/controller/client/v1/CustomerServiceController.java

@@ -1,159 +1,157 @@
package com.yeshi.fanli.controller.client.v1;



import java.io.IOException;

import java.io.PrintWriter;

import java.util.ArrayList;

import java.util.Date;

import java.util.List;



import javax.annotation.Resource;

import javax.servlet.http.HttpServletRequest;



import org.springframework.stereotype.Controller;

import org.springframework.web.bind.annotation.RequestMapping;

import org.springframework.web.bind.annotation.RequestMethod;

import org.springframework.web.bind.annotation.RequestParam;

import org.springframework.web.multipart.MultipartFile;

import org.springframework.web.multipart.commons.CommonsMultipartFile;

import org.yeshi.utils.JsonUtil;



import com.google.gson.Gson;

import com.yeshi.fanli.entity.AppInfo;

import com.yeshi.fanli.entity.DeviceInfo;

import com.yeshi.fanli.entity.accept.AcceptData;

import com.yeshi.fanli.entity.customerservice.CustomerServiceCommonQuestion;

import com.yeshi.fanli.entity.customerservice.CustomerServiceHistory;

import com.yeshi.fanli.exception.user.UserComplaintException;

import com.yeshi.fanli.service.inter.customerservice.CustomerServiceCommonQuestionService;

import com.yeshi.fanli.service.inter.customerservice.CustomerServiceHistoryService;

import com.yeshi.fanli.service.inter.user.UserComplaintService;

import com.yeshi.fanli.util.StringUtil;



import net.sf.json.JSONObject;



/**

 * 客服api接口

 * 
 * @author Administrator

 *

 */

@Controller

@RequestMapping("api/v1/customerservice")

public class CustomerServiceController {



   @Resource

   private CustomerServiceCommonQuestionService customerServiceCommonQuestionService;



   @Resource

   private CustomerServiceHistoryService customerServiceHistoryService;



   @Resource

   private UserComplaintService userComplaintService;



   /**

    * 预设标题的关键字列表

    * 
    * @param acceptData

    * @param out

    */

   @RequestMapping(value = "getkeys", method = RequestMethod.POST)

   public void getKeys(AcceptData acceptData, PrintWriter out) {

      List<String> keys = customerServiceCommonQuestionService.listKeysCache();

      JSONObject data = new JSONObject();

      data.put("keys", keys);

      out.print(JsonUtil.loadTrueResult(data));

   }



   /**

    * 根据关键字获取答案

    * 
    * @param acceptData

    * @param key

    *            -关键字

    * @param out

    */

   @RequestMapping(value = "getanswer", method = RequestMethod.POST)

   public void getGoodsInfo(AcceptData acceptData, String key, PrintWriter out) {

      if (StringUtil.isNullOrEmpty(key)) {

         out.print(JsonUtil.loadFalseResult(1, "请上传问题"));

         return;

      }



      if (key.length() > 512) {

         out.print(JsonUtil.loadFalseResult(2, "问题过长，请精简问题"));

         return;

      }



      Gson gson = new Gson();



      CustomerServiceHistory history = new CustomerServiceHistory();

      AppInfo appInfo = new AppInfo();

      appInfo.setChannel(acceptData.getChannel());

      appInfo.setPackages(acceptData.getPackages());

      appInfo.setVersion(acceptData.getVersion());



      history.setAppInfo(appInfo);

      history.setAppInfoStr(gson.toJson(appInfo));

      history.setContent(key);

      history.setCreateTime(new Date());

      history.setDevice(acceptData.getDevice());

      DeviceInfo deviceInfo = new DeviceInfo();

      deviceInfo.setDevice(acceptData.getDevice());

      deviceInfo.setDeviceType(acceptData.getDeviceType());

      deviceInfo.setNetwork(acceptData.getNetwork());

      deviceInfo.setOsVersion(acceptData.getOsVersion());

      deviceInfo.setPlatform(acceptData.getPlatform());



      history.setDeviceInfo(deviceInfo);

      history.setDeviceInfoStr(gson.toJson(deviceInfo));

      history.setPlatform(acceptData.getPlatform());

      history.setUpdateTime(new Date());



      // 保存问题历史记录

      customerServiceHistoryService.addHistory(history);



      // 搜索问题答案

      CustomerServiceCommonQuestion answer = customerServiceCommonQuestionService.searchByKeyCache(key);

      if (answer == null) {

         answer = new CustomerServiceCommonQuestion();

         answer.setKey("");

         answer.setContentType(CustomerServiceCommonQuestion.TYPE_TEXT);

         answer.setContent("客服机器人不明白您的问题，请输入你问题的准确关键词或转人工客服解决，谢谢！#^.^#");



         // out.print(JsonUtil.loadFalseResult(-1, "无答案"));

         // return;

      }

      out.print(JsonUtil.loadTrueResult(JsonUtil.getApiCommonGson().toJson(answer)));

   }



   /**

    * 用户吐槽记录添加

    * 
    * @param fileList

    * @param uid

    * @param content

    * @param out

    */

   @RequestMapping(value = "complaint")

   public void complaint(AcceptData acceptData, MultipartFile[] fileList, String content, Long uid,

         HttpServletRequest request, PrintWriter out) {

      try {

         List<MultipartFile> files = new ArrayList<>();

         if (fileList != null)

            for (MultipartFile mf : fileList) {

               files.add(mf);

            }

         userComplaintService.addUserComplaint(files, uid, content);

         out.print(JsonUtil.loadTrueResult("保存成功"));

      } catch (UserComplaintException e) {

         out.print(JsonUtil.loadFalseResult(e.getMsg()));

         e.printStackTrace();

      } catch (IOException e) {

         out.print(JsonUtil.loadFalseResult("图片上传失败失败"));

         e.printStackTrace();

      } catch (Exception e) {

         out.print(JsonUtil.loadFalseResult("保存失败"));

         e.printStackTrace();

      }

   }

}

package com.yeshi.fanli.controller.client.v1;

import java.io.IOException;
import java.io.PrintWriter;
import java.util.ArrayList;
import java.util.Date;
import java.util.List;

import javax.annotation.Resource;
import javax.servlet.http.HttpServletRequest;

import org.springframework.stereotype.Controller;
import org.springframework.web.bind.annotation.RequestMapping;
import org.springframework.web.bind.annotation.RequestMethod;
import org.springframework.web.multipart.MultipartFile;
import org.yeshi.utils.JsonUtil;

import com.google.gson.Gson;
import com.yeshi.fanli.entity.AppInfo;
import com.yeshi.fanli.entity.DeviceInfo;
import com.yeshi.fanli.entity.accept.AcceptData;
import com.yeshi.fanli.entity.customerservice.CustomerServiceCommonQuestion;
import com.yeshi.fanli.entity.customerservice.CustomerServiceHistory;
import com.yeshi.fanli.exception.user.UserComplaintException;
import com.yeshi.fanli.service.inter.customerservice.CustomerServiceCommonQuestionService;
import com.yeshi.fanli.service.inter.customerservice.CustomerServiceHistoryService;
import com.yeshi.fanli.service.inter.user.UserComplaintService;
import com.yeshi.fanli.util.StringUtil;

import net.sf.json.JSONObject;

/**
 * 客服api接口
 * 
 * @author Administrator
 *
 */
@Controller
@RequestMapping("api/v1/customerservice")
public class CustomerServiceController {

   @Resource
   private CustomerServiceCommonQuestionService customerServiceCommonQuestionService;

   @Resource
   private CustomerServiceHistoryService customerServiceHistoryService;

   @Resource
   private UserComplaintService userComplaintService;

   /**
    * 预设标题的关键字列表
    * 
    * @param acceptData
    * @param out
    */
   @RequestMapping(value = "getkeys", method = RequestMethod.POST)
   public void getKeys(AcceptData acceptData, PrintWriter out) {
      List<String> keys = customerServiceCommonQuestionService.listKeysCache();
      JSONObject data = new JSONObject();
      data.put("keys", keys);
      out.print(JsonUtil.loadTrueResult(data));
   }

   /**
    * 根据关键字获取答案
    * 
    * @param acceptData
    * @param key
    *            -关键字
    * @param out
    */
   @RequestMapping(value = "getanswer", method = RequestMethod.POST)
   public void getGoodsInfo(AcceptData acceptData, String key, PrintWriter out) {
      if (StringUtil.isNullOrEmpty(key)) {
         out.print(JsonUtil.loadFalseResult(1, "请上传问题"));
         return;
      }

      if (key.length() > 512) {
         out.print(JsonUtil.loadFalseResult(2, "问题过长，请精简问题"));
         return;
      }

      Gson gson = new Gson();

      CustomerServiceHistory history = new CustomerServiceHistory();
      AppInfo appInfo = new AppInfo();
      appInfo.setChannel(acceptData.getChannel());
      appInfo.setPackages(acceptData.getPackages());
      appInfo.setVersion(acceptData.getVersion());

      history.setAppInfo(appInfo);
      history.setAppInfoStr(gson.toJson(appInfo));
      history.setContent(key);
      history.setCreateTime(new Date());
      history.setDevice(acceptData.getDevice());
      DeviceInfo deviceInfo = new DeviceInfo();
      deviceInfo.setDevice(acceptData.getDevice());
      deviceInfo.setDeviceType(acceptData.getDeviceType());
      deviceInfo.setNetwork(acceptData.getNetwork());
      deviceInfo.setOsVersion(acceptData.getOsVersion());
      deviceInfo.setPlatform(acceptData.getPlatform());

      history.setDeviceInfo(deviceInfo);
      history.setDeviceInfoStr(gson.toJson(deviceInfo));
      history.setPlatform(acceptData.getPlatform());
      history.setUpdateTime(new Date());

      // 保存问题历史记录
      customerServiceHistoryService.addHistory(history);

      // 搜索问题答案
      CustomerServiceCommonQuestion answer = customerServiceCommonQuestionService.searchByKeyCache(key);
      if (answer == null) {
         answer = new CustomerServiceCommonQuestion();
         answer.setKey("");
         answer.setContentType(CustomerServiceCommonQuestion.TYPE_TEXT);
         answer.setContent("客服机器人不明白您的问题，请输入你问题的准确关键词或转人工客服解决，谢谢！#^.^#");

         // out.print(JsonUtil.loadFalseResult(-1, "无答案"));
         // return;
      }
      out.print(JsonUtil.loadTrueResult(JsonUtil.getApiCommonGson().toJson(answer)));
   }

   /**
    * 用户吐槽记录添加
    * 
    * @param fileList
    * @param uid
    * @param content
    * @param out
    */
   @RequestMapping(value = "complaint")
   public void complaint(AcceptData acceptData, MultipartFile[] fileList, String content, Long uid,
         HttpServletRequest request, PrintWriter out) {
      try {
         List<MultipartFile> files = new ArrayList<>();
         if (fileList != null)
            for (MultipartFile mf : fileList) {
               files.add(mf);
            }
         userComplaintService.addUserComplaint(files, uid, content);
         out.print(JsonUtil.loadTrueResult("保存成功"));
      } catch (UserComplaintException e) {
         out.print(JsonUtil.loadFalseResult(e.getMsg()));
         e.printStackTrace();
      } catch (IOException e) {
         out.print(JsonUtil.loadFalseResult("图片上传失败失败"));
         e.printStackTrace();
      } catch (Exception e) {
         out.print(JsonUtil.loadFalseResult("保存失败"));
         e.printStackTrace();
      }
   }
}