package com.yeshi.fanli.service.inter.customerservice;
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import java.util.List;
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import com.yeshi.fanli.entity.customerservice.CustomerServiceCommonQuestion;
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import com.yeshi.fanli.exception.CustomerServiceCommonQuestionException;
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public interface CustomerServiceCommonQuestionService {
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/**
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* 通过关键字检索
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*
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* @param key
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* @return
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*/
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public CustomerServiceCommonQuestion searchByKey(String key);
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/**
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* 通过关键字检索（带有缓存）
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*
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* @param key
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* @return
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*/
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public CustomerServiceCommonQuestion searchByKeyCache(String key);
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/**
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* 添加问题
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*
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* @param question
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*/
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public void addCustomerServiceCommonQuestion(CustomerServiceCommonQuestion question)
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throws CustomerServiceCommonQuestionException;
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/**
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* 更新某个常见问题（主键更新）
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*
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* @param question
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* @throws CustomerServiceCommonQuestionException
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*/
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public void updateCustomerServiceCommonQuestion(CustomerServiceCommonQuestion question)
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throws CustomerServiceCommonQuestionException;
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/**
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* 删除问题
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*
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* @param id-主键ID
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*/
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public void deleteCustomerServiceCommonQuestion(Long id);
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/**
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* 查询所有的KEY值（按权重大小排序）
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*
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* @return
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*/
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public List<String> listKeysCache();
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/**
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* 获取常见问题列表（按更新时间排序-倒序）
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*
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* @param page
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* @param pageSize
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* @return
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*/
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public List<CustomerServiceCommonQuestion> listCustomerServiceCommonQuestion(int page, int pageSize);
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/**
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* 查询总共有多少条信息
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*
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* @return
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*/
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public Long countCustomerServiceCommonQuestion();
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}
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